Welcome to NGR Safety Nets & Invisible Grills. By accessing and using our website, services, or products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Services
- NGR Safety Nets provides installation of safety nets, bird nets, invisible grills, and related services.
- All services are subject to availability, site feasibility, and prior booking confirmation.
- Quotations are provided based on site measurements and requirements.
2. Orders & Payments
- Orders are confirmed only upon receipt of an advance payment (as communicated at booking).
- Remaining payment must be made on or before the completion of installation.
- We accept payments via cash, UPI, bank transfer, or other approved methods.
3. Installation & Warranty
- Installation timelines are provided during booking but may vary due to weather, material availability, or unforeseen conditions.
- Warranty (if applicable) is valid only for manufacturing defects in materials, not for physical damage, misuse, or external factors.
- Customers must ensure that installation areas are accessible, clean, and safe for our technicians.
4. Cancellations & Refunds
- Cancellation requests made before material dispatch may be eligible for a partial refund.
- Once materials are cut, customized, or installation has begun, no refund will be issued.
- In case of service-related disputes, NGR Safety Nets will attempt to resolve them amicably.
5. Customer Responsibilities
- The customer must provide accurate site details and measurements for quotations.
- The customer should ensure safety for workers during installation (ladders, scaffolding, or access support if needed).
- Any damages caused by customer negligence during or after installation will not be covered by NGR Safety Nets.
6. Limitation of Liability
- NGR Safety Nets shall not be held liable for any direct or indirect damages caused due to misuse, mishandling, or non-maintenance of installed products.
- Our liability is limited strictly to the cost of the product/service purchased.
7. Intellectual Property
- All logos, designs, and content related to NGR Safety Nets are the intellectual property of the company.
- Unauthorized use or reproduction is strictly prohibited.
8. Amendments
- NGR Safety Nets reserves the right to modify these Terms & Conditions at any time without prior notice.
- Updated terms will be posted on our official website and shall be effective immediately.
